1. Information About Us

https://jyy.com.sg/ is a site operated by JYY Pte Ltd. We are registered in Singapore under the Business Registration Number 201935302W and with our registered office at 237 Alexandra Road, The Alexcier, #05-01/02, S159929

2. Collection of Personal Data

The term “Personal Data” means any information in the possession of JYY PTE LTD or control of JYY PTE LTD that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable from that and other information in the possession of JYY PTE LTD such as name, address, telephone number, NRIC, email address, etc. JYY PTE LTD may “process” your Personal Data by way of collecting, recording, holding, storing, using or disclosing it.

Your Personal Data may be collected from you during your course of dealings with JYY PTE LTD in any way or manner including pursuant to any transactions and/or communications made from/with JYY PTE LTD, including interactions on https://jyy.com.sg/. JYY PTE LTD may also collect your Personal Data from a variety of sources, including without limitation, at any events, seminars, road shows, customer satisfaction surveys organised or sponsored by the JYY PTE LTD and/or from the cookies used on the Site.
In addition, the JYY PTE LTD may also receive, store and process your Personal Data which are provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of JYY PTE LTD products and/or services, performance of conditions of agreements and/or to comply with the JYY PTE LTD legal and regulatory obligations.

3. Purpose of Acquring and Processing your Personal Data

Your Personal Data may be processed for the following purposes:

  • to communicate with you;
  • to provide products and/or services to you;
  • to respond to your enquiries or complaints;
  • to process your purchase and/or contest entry;
  • to provide you with information and/or updates on the present and future appointments, other products, services and/or promotions offered by the JYY PTE LTD and selected third parties which may be of interest to you from time to time by SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels;
  • to send you seasonal greetings messages from time to time;
  • to send you invitation to join JYY PTE LTD membership, events and promotions and other events;
  • to monitor, review and improve the, treatments, products and/or services that you currently have with JYY PTE LTD;
  • to process and analyse your Personal Data either individually or collectively with other individuals;
  • to conduct market research or surveys, client profiling activities, planning and statistical analysis within JYY PTE LTD.
  • to share any of your Personal Data with the auditor for JYY PTE LTD internal audit purposes;
  • to share any of your Personal Data with a third party necessary for the preparation of legal documents or contract to be entered by you with JYY PTE LTD.
  • to share any of your Personal Data with a third party necessary for the purpose of applying and obtaining insurance policy(ies), where necessary;
  • to maintain and improve customer relationship;
  • to maintain and update internal record keeping;
  • for registration for a user account with JYY PTE LTD
  • for internal administrative purposes;
  • for audit and risk management purposes;
  • for detecting, investigating and preventing fraudulent, prohibited or illegal activities;
  • for direct marketing purposes via SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels;
  • for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to the JYY PTE LTD;
  • to enforce or defend JYY PTE LTD rights and your rights under, and to comply with, JYY PTE LTD obligations under the applicable laws, legislation and regulations; and/or
  • for other purposes required to operate and maintain JYY PTE LTD business, (collectively referred to as the “Purposes”), and you agree and consent to JYY PTE LTD using and processing your Personal Data for the Purposes in the manner as identified in this Privacy Policy. If you do not consent to JYY PTE LTD processing your Personal Data for one or more of the Purposes, please notify JYY PTE LTD at the contact details below.

4. Disclosure of your Personal Data

JYY PTE LTD is committed to ensuring that your Personal Data is stored securely. JYY PTE LTD will not disclose any of your Personal Data to any third party without your consent. JYY PTE LTD cannot and does not accept responsibility for any unauthorised access or interception or loss of Personal Data that is beyond JYY PTE LTD reasonable control.

5.  Refund Policy

All of our goods sold are non-exchangeable and non-refundable. You are strongly advised to check your products immediately upon receipt. You may reject the order on the spot if you discover that the product is different from your order.

6. Delivery Term

  • Courier Service delivery is free for orders $100 and above. If order does not exceed $100, delivery fee will be $10 per location. A $15 delivery charge applies for RESTRICTED ZONES.
  • We deliver 6 days a week (Monday to Saturday)
  • Order receive after 5pm will be processed the next working day
  • We seek for your kind understanding that request for specific delivery time or short time frame cannot be guaranteed as it depends on the drivers delivery routes scheduled for that day
  • Please ensure that the recipient’s address is correct and that someone is available to receive the gift. In the event that the recipient is not around, the gift will be returned to the office and arranged for another delivery time and date. A touch-up and re-delivery fee of up to 50% of the original selling price may be applicable.

7. Contact Details

For any questions about this Privacy Policy and Terms & Condition, please email to enquiry@jyy.com.sg